Privacy Policy & Covid 19

What information do we collect? 

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent 

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page.

Manatee County Government Covid-19  
 Manatee County Vacation Rentals Plan for Phased Opening
Approved by state officials: 5/21/2020
Manatee County Government  
NOTE: The Manatee County Plan for Opening Short-Term Vacation Rentals for the safe and healthy reopening of vacation rentals in Manatee County was unanimously approved by the Manatee County Board of County Commissioners during a meeting on May 19, 2020. It is effective as of May 21, after having been reviewed and approved by the Florida Department of Business and Professional Regulation and the Executive Office of the Governor Ron DeSantis.
The Manatee County Plan for Opening Short-Term Vacation Rentals was developed using guidance from the Florida Department of Business and Professional Regulation (DBPR). This Plan seeks to establish industry-wide best practices to ensure guest safety as the County recognizes the importance of keeping residents and visitors safe.
Tourism remains the top industry in Manatee County, and vacation rentals are a critical part of the tourism industry network that operates with strong success in our community. Local standards and guidelines directly align with the Governor's Safe. Smart. Step-By-Step Plan for Reopening Florida. In the County’s plan to open vacation rentals, the same Safe. Smart. StepBy-Step guidelines will be employed to allow vacation rentals to reopen safely for visitors, vacation rental owners and hospitality staff The guidance from the Department of Business and Professional Regulations (DBPR) and the May 15, 2020 issued guidelines are followed: %20Safety%20Measures%20and%20Best%20Practices%20for%20Vacation%20Rentals.pdf
This plan will be reviewed at least bi-weekly and updated as necessary. As with all our reopening strategies, public health and safety is at the forefront to address the vacation rental sector in Manatee County.
1. Vacation rental agencies may accept bookings from residents of U.S. states with an overall COVID-19 Case Rate within the state of less than 700 cases/100K residents as of May 15, 2020.
2. Reservations from areas identified by Florida’s Governor as COVID-19 hot spots through Executive Orders are to be avoided for the next 45 days. 
3. Reservations from international travelers will not be accepted. 
4. The number of guests in each rental will be limited to no more than 10 persons and expand in accordance with State guidelines as new phases are entered.
Manatee County Government  
1. Use mobile platforms for customer service and communication with guests, including the acceptance of payments by mobile or electronic methods.  2. Minimize direct guest contact with property owners or managers through remote check-in and check-out procedures.  3. Using reservation desk, guests shall practice social distancing by standing at least six feet from other groups not in their party, including any queue areas. Such areas shall be clearly marked for physical distancing, and where possible, encourage one-way guest flow with marked entrances and exits. 4. CDC resources must be provided to any guest staying on property at the time of arrival.  Resources will be available in multiple languages at the CDC website. 5. CDC guidance must be provided to guests traveling with pets and service/assistance animals if the property is pet friendly. 6. Employees or contractors working in short-term rentals will be provided the CDC related safety guidance to alleviate the transmission of the virus and provide further protection for employees and guests.  7. Ensure adequate safety protocols are in place and publicly displayed, in line with CDC guidance, regarding shared or multi-residence amenities such as pools, gyms, and other communal spaces.  8. Post signage or other notices regarding the cleaning practices that are completed prior to each guest stay including ample time to complete all CDC sanitizing guidelines between guest check out and new guest check in. 9. Display signage or notices to remind guests to take steps to prevent the spread of COVID19, including the wiping and sanitation of touched surfaces.  10. Property owners and managers will provide COVID-19 guidance regarding any local restrictions that are in place during the guest stay and other related local information. The county has posted online all current information related to such restrictions  for easy accessibility. 11. Encourage all guests and staff to: a. Abide by social distancing rules and remain 6’ apart in all directions. b. Wash hands often with soap and water for at least 20 seconds. c. Cover coughs and sneezes. If soap and water are not readily available, use a hand sanitizer with 60% alcohol.
1. All Department of Business and Professional Regulation (DBPR) sanitation guidelines must be followed: 61C-3.001 Sanitation and Safety Requirements of the transient
Manatee County Government  
lodging statutes.   2. CDC related guidelines that are for public spaces, businesses, schools and homes must be followed which expand upon the State of Florida and DBPR requirements for safety and sanitation for all lodging.  3. All staff members will be required to receive training on and adhere to the minimum standards established by this plan. 4. Extra time must be allowed for enhanced cleaning procedures to take place between stays based upon the use of appropriate cleaning and sanitation according to CDC procedures and in accordance with Health & Safety of Guests, item 9, of this plan. 5. Cleaning personnel and vacation rental staff should use cleaning products in line with the EPA’s list of products with “Emerging Viral Pathogens AND Human Coronavirus claims for use against SARS-CoV-2.”  6. If multiple members of the cleaning and/or rental staff are present at a property, they should maintain a distance of at least 6 feet apart.  All guests must vacate the property before maintenance and cleaning staff enters a property.  7. Pool decks and other common areas will be monitored for cleanliness and disinfected regularly.  8. Wash all linens, dishware, and other service items available for use by guests between each guest rental.  9. Extra throw blankets, decorative pillows or other soft objects should be put away until further notice.  10. For both inside and outside trash gathering, gloves and masks should be worn at all times. Disinfectant should be used on the trash containers and a fresh liner or bag be used inside the barrel or bin.  11. Disinfectant products should be used on all major surfaces 12. Clean and disinfect all frequently touched surfaces in the property between each guest stays. 13. If using an external or professional cleaning company, communicate expectations and plans for cleaning and disinfection standards, and get periodic confirmation that they are being followed by the company contracted. 14. Provide sufficient soap and surface sanitation supplies for guests to utilize in the vacation rental property during the guest’s rental period.  15. If guests clean the property themselves, all CDC guidelines must be adhered to.  Regardless, implement disinfection procedures.
1. Respond swiftly and report to local health officials of any presumed case of COVID-19 at the property shall be required. 
Manatee County Government  
2. Employees and guests exhibiting symptoms of COVID-19 shall immediately contact a manager. At a minimum, vacation rentals shall follow CDC guidelines for employers and businesses, including instructing employees to self-isolate for the required amount of time as defined by the CDC.